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VBA error in Supervise at startup

Question

When I start my IGSS system up to do online control and monitoring on a Windows Vista PC, I get an error message telling me that VBA code failed to load. (See the illustration below.)


 Is there a solution for this?

Answer

Yes, there is.
  • Find the Command Prompt program from the Windows application button, right click on it and from the menu select Run as administrator and click the Continue button to Windows' permission query.
  • Navigate in the DOS window to the IGSS install location and enter the subfolder called \gss.
  • First type in this command: dc /RegServer
  • Lastly type in this command: Def /RegServer
What this procedure takes care of is registering properly VBA execution in the Windows registry, and this should solve the problem