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Portal Error Message

Question

I've done a successful installation of the IGSS software and the IGSS Portal software on my IGSS server PC. Everything functions perfectly except access to the process I want to control via the Portal. Every time I try to get to the process via the Portal, I get the error message 'Server Application Unavailable' in my browser.

Portal Error Message

Answer

The problem is due to the Microsoft software entitled Cumulative Patch for Internet Explorer 6 Service Pack 1 (shown as Q822925 under Help-->About Internet Explorer). The problem can be solved by downloading a patch from the Microsoft website. Click here for details: http://www.asp.net/faq/ms03-32-issue.aspx.